Aquatic Coordinator (1 vacancy)
Woodstock, ON, Canada
Full Time
Mid Level
2026-39AQUATIC COORDINATOR (1 vacancy)
Reporting to: Manager of Aquatics
Department: Aquatics
Classification: PERMANENT, Full Time; Non-Union
Salary Range: $71,475.79 - $85,128.85
Hours of Work: 35 hours per week including evenings and weekends. Weekday hours will be 12:00p.m. to 8:00p.m. Weekend hours will be scheduled as required, in coordination with the Manager of Aquatics, and will be 8:00 a.m. to 4:00 p.m.
Starting Date: As soon as possible
Application Deadline: No later than 4:00 p.m. May 15, 2026
Why City of Woodstock?
Known as the Friendly-City, Woodstock is located in the heart of Oxford County and blends big city conveniences with a small-town feel. With a growing population of over 50,000 welcoming citizens, Woodstock residents place high value on our small-town atmosphere, while enjoying urban amenities. The city is a great place to call home with amazing parks and trails, fantastic amenities as well as wonderful arts and cultural facilities. At the crossroads of highways 401 and 403, Woodstock has a thriving manufacturing sector and opportunities in agriculture, education and healthcare and convenient access to communities across Southwestern Ontario. Visitors can enjoy the city’s many festivals and delight in the many local shops and restaurants in Downtown Woodstock.
When you work for the City, you get to be part of an incredible team of dedicated people with a range of skills and experiences to share. Our team works together to help build a strong, connected community where people have access to the services they need, while enjoying a relaxed lifestyle. Other great benefits to working at the City of Woodstock:
- Join a growing and dynamic organization offering rewarding careers,
- Competitive Wages,
- Defined Benefit Pension Plan (OMERS) where employee contributions are matched by the City,
- Training opportunities to support you in this role,
- And a great working environment for individuals committed to making a difference.
The Aquatic Coordinator is responsible for overseeing the day-to-day delivery and administration of aquatic programs and services, while providing leadership to a diverse team of aquatic and facility staff. This position coordinates the operation of the City of Woodstock’s Learn to Swim program, aquatic leadership programming, staff scheduling, training, and program delivery, while ensuring compliance with all applicable legislation, regulations, standards, and corporate policies. The Aquatic Coordinator also supports customer service excellence, promotes a positive and team-focused work environment, and contributes to the safe, efficient, and effective operation of the aquatic facility.
Duties and Responsibilities:
- Oversee the City of Woodstock’s Learn to Swim program, including planning, delivery, evaluation, and continuous improvement.
- Develop, implement, monitor, and evaluate aquatic programs and services to ensure alignment with community needs, corporate objectives, and governing body standards.
- Provide day-to-day leadership, supervision, and operational guidance to aquatic, customer service, custodial, and facility staff.
- Coordinate the recruitment, onboarding, training, scheduling, mentoring, and performance management of part-time aquatic staff.
- Develop and deliver annual and sessional staff training, orientation, and aquatic leadership programs, and maintain required documentation for the Lifesaving Society.
- Monitor staff certifications and qualifications to ensure all required credentials remain valid and current.
- Manage the purchase, maintenance, and inventory of safety equipment, program supplies, uniforms, and other operational materials.
- Support customer registration processes, monitor enrolment and waitlists, process refunds and bookings, and maintain program data in PerfectMind.
- Develop and implement special events, promotional initiatives, and community engagement opportunities related to aquatic services.
- Plan and support special events, promotional initiatives, and program communications in collaboration with the Communications Department.
- Respond to customer inquiries, concerns, and complaints in a professional, timely, and solution-focused manner.
- Support facility operations by responding to building emergencies and serving on-call at Southside as required.
- Attend staff meetings, training sessions, and professional development opportunities, and ensure compliance with applicable legislation, policies, procedures, standards, and guidelines.
- Promote a respectful, inclusive, safety-focused, and collaborative workplace culture.
Qualifications:
Essential- Post-secondary education in Recreation and Leisure Services, or an equivalent field.
- Valid Ontario Class G driver’s licence.
- Successful Vulnerable Sector Screening.
- Current aquatic certifications, including: Aquatic Supervisor Training, Standard First Aid with CPR-C, Pool Operator Certification, National Lifeguard, Swim and Lifesaving Instructor, Emergency First Aid Instructor, and Airway Management.
- Current examiner certifications in Bronze, Standard First Aid, and National Lifeguard.
- Current instructor certifications in Standard First Aid and National Lifeguard.
- Swim/Lifesaving Instructor Trainer certification.
- HIGH FIVE certifications, including Principles of Healthy Childhood Development and Quest 2
- Four-year degree in Recreation, or an equivalent four-year degree.
- Examiner Mentor status.
- Lifesaving Society Coach Level 1, or other additional instructor, examiner, or trainer certifications, considered an asset.
- High Five: Quest 1 – assessment tool for evaluating policies and procedures in recreation programming.
- Health and Safety Certification Levels 1 and 2.
- Thorough knowledge of Public Pool Regulation 565.
- Extensive experience delivering aquatic leadership courses.
- Working knowledge of PerfectMind or ActiveNet software.
Working Conditions:
- The City of Woodstock is a fully in-office workplace where employees are expected to work on-site.
- Regular interruptions from staff and patrons.
- May be required to attend off-site meetings.
- Usual Public Pool conditions.
The City of Woodstock is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. We embrace equity, diversity, justice, inclusion and belonging and we’re committed to building a team that represents many backgrounds, perspectives and skills, representative of the communities we serve. The more inclusive we are, the better our work and workplace will be. We are committed to creating a workplace where people experience meaningful work, a sense of hope and optimism, an environment of trust, and inspired results. If this sounds like an environment in which you would like to work, apply here today! We strongly encourage applications from all qualified individuals, especially those who can provide different perspectives and contribute to a further diversification of ideas.
Please note: Immediate family member, as per City of Woodstock Nepotism Policy, HR-015, shall not be employed in the City of Woodstock in any capacity under the following circumstances, but not limited to wherein the family member is in a supervisory or management capacity or responsible for the work of the individual or the department. A conflict of interest must be declared to the Director of Human Resources as outlined in the City of Woodstock Nepotism Policy, HR-015 as soon as it has been identified.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Woodstock will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform the City’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation by contacting [email protected]. In accordance with the Municipal Freedom of Information & Protection of Personal Privacy Act, personal information collected will only be used for candidate selection. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.
Satisfactory passing of a Vulnerable Sector Check and reference checks as well as proof of qualifications will be required of any successful candidate(s) for this position.
We invite all qualified applicants to submit their resume and cover letter via online at https://cityofwoodstock.applytojob.com/.
We thank all candidates who apply but advise that only those selected for an interview will be contacted.
No artificial intelligence tools are used to screen, assess, or select applicants for this position. Artificial intelligence tools may be used to help recruiters identify potential candidates on external platforms. All hiring decisions are made by human reviewers.
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